I just want to say, everyone was very nice and great to work with, the experience was seamless, and I love my car. Justine was delightful and went above and beyond driving my old car home for me, and Dwayne was super friendly and great at explaining details. However, two big complaints: First, NO MASKS? Dwayne wore one and even offered to wear a shield or put up plexiglass if we preferred (awesome), but I saw no one else on sales floor wearing one. Given the current recommendations from the CDC and our local public health experts, this is unacceptable. ...
We are a VW family and own 4 of them. This was our first visit to Lithia VW. Everything went smooth as silk. Professionalism, courtesy and timeliness. Couldn't have asked for anything more. Thank you.
Good service, fairly quick. Communication was ok, but never was given a time estimate. Waiting room was clean, but no frills. Will go back again for service.
From the email exchanges to walking inside Lithia Volkswagen was extremely professional and a great relaxed atmosphere. The whole staff was friendly and very helpful. The process was quick and easy. I definitely wouldn't hesitate to buy another vehicle from them.
Was treated well, and they were well informed on the car and helpful through every step. This is my second car from lithia and will likely not be the last.
Very nice and no pushing to buy a car. We were driving home from our hair appt. and then out of blue I said to Julie ,"Let's go see what Lithia has" not even thinking about buying a car. We drove thru your lot. Julie saw the black bug, and I still didn't think much about it. Brian was right there to help us when we walked inside. We got to talking about it and Brian said it had 8,000 miles for around $16,000. We couldn't believe it. So I said, "We'll take it." Never bought anything in my life that quick, ...
Jorge is the best car salesman I have ever worked with in my life. Always answered the questions being asked and communicated clearly. Give him a raise.
They were very helpful and friendly staff and got me a car. I was super happy with their service. I am glad I found them out.
I’ve been happy so far. I usually work with Jason and he is great!!! I’m not sure it is fixed though . Parked it in garage . Hubby used once too seemed to still stick. I need to eval
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