Customer Testimonials

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Google May 29, 2024

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Google May 28, 2024

Emrah provided exceptional service!! Kept us informed thru the entire process. Called before to advise the part needed to be ordered, then also called to advise of the delay.

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Google May 26, 2024

Our salesman made the difference. Noah is a pretty remarkable young man. He was honest and knowledgeable about his products. Brian did a great job too , taking us through the painful part.

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Google May 26, 2024

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Google May 25, 2024

Was having troubles with my vw. Emrah took great care of me and my vehicle . Upfront with everything, great customer service and even offed me a ride to work.

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Google May 25, 2024

Great service! Very friendly and easy to work with.

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DealerRater May 25, 2024

My concern was addressed in a timely manner and was explained fully to me. And

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DealerRater May 24, 2024

Service is always exceptional, and very easy to get the help needed. I was able to get dropped off and picked up the same day for a tire replacement and alignment. Also, quick and easy oil change in 45 minutes.

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Google May 24, 2024

I’ve never had a bad experience at Lithia VW! They are always fast and thorough and they explain the process so I can understand what is going on with my car. Very happy and satisfied with Lithia VW!

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Google May 23, 2024

Great place to have your Volkswagen serviced! Quick and thorough!

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Google May 23, 2024

Checked out car and did required service.pleasant personnel

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Google May 23, 2024

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DealerRater May 22, 2024

Friendly professional staff with excellent communication. The repairs were made on time as promised with no surprises.

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DealerRater May 22, 2024

As usual, Lithia Volkswagen of Des Moines took care of my issue with efficiency. I find them to be professional, informative, personable and helpful. Would recommend this dealership for purchasing and service. Nice job!

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Google May 20, 2024

Emrah Tabakovic provided us with the excellent services. He was professional and friendly.

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DealerRater May 19, 2024

We received expert, friendly, helpful service from our salesperson and the manager. We are delighted to remain in the Volkswagen family here in Des Moines iowa.

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Google May 17, 2024

We had a great experience purchasing a vehicle! David was kind and knowledgeable and answered all of our questions. Each person we met with provided excellent customer service.

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DealerRater May 16, 2024

I had a great service experience with Chelsey. I waited at the dealership in their clean, comfortable waiting area while they changed The oil in my car. The service was faster than expected and delivered with nothing but smiles. It's so nice to get good service.

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Facebook May 16, 2024

I had a great service experience with Chelsey. I waited at the dealership in their clean, comfortable waiting area while they changed The oil in my car. The service was faster than expected and delivered with nothing but smiles. It's so nice to get good service.

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Google May 16, 2024

I had a great service experience with Chelsey. I waited at the dealership in their clean, comfortable waiting area while they changed The oil in my car. The service was faster than expected and delivered with nothing but smiles. It's so nice to get good service.

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Google May 16, 2024

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Google May 16, 2024

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Google May 15, 2024

Went in to get an oil change, this is my second time going, service was great!

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Google May 14, 2024

Great experience, got all my issues taken cared of under warranty. Love that they assisted me on a ride back home while my car was there all day. Very happy customer.

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DealerRater May 14, 2024

I received quick attention and they gave me a detailed response in a fair amount of time. Good customer service and snacks and drinks while I waited.

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Google May 14, 2024

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Google May 12, 2024

Jontay is exceptionally easy to work with, and was transparent about service schedules, services required, and was timely with a loaner vehicle and with providing detailed and accurate updates on service. My experience was good enough that not only will I utilize your dealer for future service, but I am likely to purchase another VW in the future.

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DealerRater May 10, 2024

Very helpful and cooperative staff. Worked with me to take care of all the concerns and options.

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DealerRater May 9, 2024

Excellent communication loved the texting! Fast and friendly service and decent pricing for a dealership.

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Google May 8, 2024

Great service for my regular oil change as always. Appreciate the optional services offered. Helps me plan my future services.

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Facebook May 6, 2024

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Google May 6, 2024

Just in for a recall service, good customer service.

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Google May 3, 2024

They did the repairs that were needed and worked to get the extended warranty to cover everything that they needed to cover and Lithia was patient through the long process.

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Google May 3, 2024

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Google May 1, 2024

you guys are the best. best service from david and we really appreciate.

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Google May 1, 2024

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Facebook May 1, 2024

Lithia Volkswagen of Des Moines is fantastic! I highly recommend working with Anthony and Christian! They worked with me to get everything just right and didn't pressure me at all. True Unicorns in the industry.

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Google May 1, 2024

Lithia Volkswagen of Des Moines is fantastic! I highly recommend working with Anthony and Christian! They worked with me to get everything just right and didn't pressure me at all. Ladies, I mean 0 pressure. I'll be recommending them any chance I get. We even ironed out a lot of it via text which was wonderful. They truly listen and will do everything they can to get you what you need. True Unicorns in the industry.

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DealerRater May 1, 2024

Timely service. Was finished when promised. Very happy with Lithia of Des Moines and Emrah.

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Google May 1, 2024

Overall, I had a good experience at this location with few issues. I recommend working with the staff member David Cardenas, who was reliable and always able to provide proper information. He showed dedication towards finding me the right vehicle and was willing to negotiate. He also keeps in touch after the sale to make sure my needs are met. I found the professionalism in the management and finance departments lacking, which was my only significant concern.

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Google May 1, 2024

I had an amazing experience buying my new Atlas from David! Everything was handled remotely and we didn’t skip a beat! They even delivered the vehicle to me!! I couldn’t get the deal done in the Quad Cities where I live, so my business will be in Des Moines from now on! Thanks David and your entire VW team!

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Google Apr 30, 2024

Love my dealership!!! Free snacks and the best service, they take good care with all my car needs .

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Google Apr 30, 2024

Excellent experience. Courteous employees. Well managed facility and no over sell on maintenance. They did exactly as I asked and even documented my area of concern on video so I could also see the under-carriage as they had. I will definitely be back.

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Google Apr 30, 2024

We had a nice experience working with David on a new VW. He made the process smooth and enjoyable.

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Google Apr 30, 2024

Excellent service!!! Always kept me updated on any changes and progress of my car!! Highly recommend

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Google Apr 29, 2024

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DealerRater Apr 29, 2024

The person who scheduled our service was polite & accommodating. We were warmly greeted when dropping off our vehicle. The team was fast & communicated well while it was serviced. We even had a salesperson talk through potential options for our daughter when she purchase a vehicle this fall. He was not pushy, just informative & helpful. Great experience.

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Google Apr 27, 2024

Noah was great to work with!

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Google Apr 26, 2024

Emrah consistently provides excellent customer service!

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Google Apr 26, 2024

Appreciate the service agent’s communication. Service was completed as promised.

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Google Apr 26, 2024

Really satisfied with the service I received! Emrah was my service advisor and he was great with keeping me updated on what was going on with my vehicle and answered any and all questions I had! High recommend!!

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Google Apr 25, 2024

super sweet staff, very accommodating, helped me get rides, great communication overall had a great experience

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Google Apr 25, 2024

Everything was great and on time, very nice people.

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Google Apr 25, 2024

They were communicative, professional, and FAST! I had a great experience.

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Google Apr 24, 2024

David was very kind and attentive. Moved quickly and got me out of there with my perfect new car!

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Facebook Apr 24, 2024

Doctor OSOBA herbal home is the best place to get some good herbs to get cured completely from any disease you are diagnosed with i confirmed this by myself, because i really had faith and believe in it just in the name of lots of people giving good reviews about him i highly recommended this good doctor osaba the best just like doctor sebi please inbox him Facebook page to get in touch with him https://www.facebook.com/Dr-Osaba-Herbal-Home-104624027933037/ ❤️

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Google Apr 24, 2024

In for my routine oil change and service. The cost was better than the oil change places an I received a car wash to go with it. Jontay Williams, my service representative was helpful and got me in and out in a reasonable time.

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Google Apr 24, 2024

JONTAY was wonderful, polite and very professional. He was attentive to my needs and made the experience painless!

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Google Apr 24, 2024

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Google Apr 23, 2024

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Google Apr 23, 2024

The entire dealership was awesome helping me and my daughter purchase a new vehicle when her car was inoperable . We appreciate the efforts of the staff and will recommend them to family and friends!

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Google Apr 23, 2024

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Google Apr 23, 2024

Service resolved , issue first time. Service representative was very Friendly and did very good job.

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Google Apr 23, 2024

Everything went great

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Google Apr 22, 2024

Quick service done. Service complete as required and Jontay text when the car was ready for pickup. Was in and out in an hour on a Saturday morning! Jontay had great customer service and explained everything clearly. Thanks!

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Google Apr 22, 2024

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Google Apr 21, 2024

It's the best service high quality and high price

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Google Apr 20, 2024

David Cardenas was amazing! He and the staff were excellent to work with and made the car buying process a breeze! Thanks VW of Des Moines!

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Google Apr 18, 2024

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Google Apr 18, 2024

We love our new Tiguan! Christian Woodard was extraordinarily the best salesman we have dealt with. He is professional,knowledgeable, friendly and most of all honest. I would highly recommend Lithia Volkswagen of Des Moines. The entire staff were amazing!

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Google Apr 16, 2024

Lithia always gives me a quick straight foward answer on my car's needs. The staff is very helpful

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Google Apr 14, 2024

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DealerRater Apr 12, 2024

Clean and welcoming. Noah, our salesman was helpful and knowledgable. We weren't looking to buy that day, but the salesman walked up to us on the lot, and after walking away from 4 other dealers, we took a test drive and drove home in a 2024 Taos.

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Google Apr 11, 2024

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DealerRater Apr 10, 2024

Friendly service. Timely and easy to schedule. Free car wash is a bonus. Thank you.

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Google Apr 10, 2024

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Google Apr 10, 2024

Great service as usual.

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Google Apr 9, 2024

Got the job done in great time

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Google Apr 6, 2024

Excellent

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Google Apr 4, 2024

Great service! They explained exactly what they were doing and confirmed the cost before my appt.

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Google Apr 4, 2024

Great experience from the team! Noah answered questions and Tyler worked hard to get us the best deal. We love our new VW!

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Google Apr 4, 2024

Good service. Provided with a loaner car for several days. I was kept informed of the process.

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Google Apr 4, 2024

Very polite and professional! They were done 45 minutes early and it was much appreciated!

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DealerRater Apr 4, 2024

Service was timely, professional and the staff was pleasant and helpful. The waiting area is clean and well appointed.

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Facebook Apr 3, 2024

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Google Apr 2, 2024

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Google Apr 2, 2024

I love vw of des moines emrah is wonderful

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DealerRater Apr 2, 2024

Amazing service, amazing sales team! I’ve been going to Lithia VW for a long time and they always take care of me.

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DealerRater Apr 2, 2024

Excellent Customer Service! Quinn was great to work with. I will do business here again!

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Google Apr 1, 2024

Jontae and the other service members were friendly and accommodating. The technician, Cory was thorough.

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Google Apr 1, 2024

Very easy dropped car off for repairs was given a nice courtesy car to use car was done in 2 days easy pickup Thanks

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Facebook Mar 31, 2024

I recently tried the herbal medicine complete cure for herpes from doctor osaba herbal home on Facebook and it’s really amazing this herbs is highly recommended as the best cure for herpes so far kindly inbox him Facebook page here to place an order https://www.facebook.com/Dr-Osaba-Herbal-Home-104624027933037/

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Google Mar 31, 2024

Very friendly staff, understanding of one’s needs, fair game and smooth process, Happy first time buyer. Got new wheels today 🚗🙂

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Google Mar 31, 2024

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Google Mar 30, 2024

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DealerRater Mar 30, 2024

My service was excellent! Timely entire staff was friendly! I felt my time was important!

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Google Mar 29, 2024

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Google Mar 29, 2024

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Google Mar 28, 2024

Beautiful automobiles. Friendly interactions. Worked quickly to bring in this specific car I was looking for.

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Google Mar 28, 2024

Jontay kept me informed and had great communication + people skills.


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