Thought I was being taken care of correctly until my last 2 visits. Used to think very highly of Lithia but am questioning it know.
Perry Thompson helped me with my service issue today. He was extremely polite and guided me through my experience expertly. He made sure I was taken care of while I was waiting and walked me through the issue as the technician explained it to him. I would suggest going to Lithia for all your VW service needs.
Glad to have purchased two cars at this great dealership- the later in 2010. Still consistently great maintenance service.
Great experience. Everything fixed fast. Nice shuttle driver too. I'm sixteen words short of the twenty five word minimum on the review so I will ramble on for a bit. Done!
I brought in my 2015 Lexus CT 200h thinking there was no way a VW dealer would have an oil filter for it. BOY WAS I WRONG. I was in and out in under 30 minutes and every employee I talked to was extremely knowledgeable.
They found the issue in a short time and fixed the issue. They notified me and got the ok to proceed with the total price of the repair.
Helpful quick service Kyler was so very helpful and always available to talk answer questions. He got the car we wanted and the price was in our budget So easy to work with! I dont like paperwork but Dwyne was fast and we were in and out quickly! I would recommend these men to anyone looking for a car!
Upfront, Caring people. I had Kyler Bemis for my salesperson. He brought up the history of the car. Easy to work with, and very courteous. I really do recommend Kyler.
Awesome Sales - Trey was such a fun, honest guy that worked FOR ME! It was a pleasure. Highly recommend a test drive from Lithia VW of DSM. Prove me wrong. Dwayne sped me through the paperwork so I could speed off the lot in style. He even stayed late so we could finish the process.
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