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Pricing information for 04/19/2021
Everyone that I worked with was very friendly and very helpful. They worked with me to get the vehicle that I wanted. Great experience. Will recommend to others.
I felt that Faris did a good job helping me buy my car rather then just trying to sell me one. It was very low pressure interaction he was very straight forward and upfront which I appreciated. I had a very different experience at my home town dealer so it was a nice change and why I ultimately bought a car more then 200 miles way from my dealer down the street. I didn't even have to leave my home to make which was nice.
Was a easy purchase. I came in from out of town to get the car I wanted. Communication was great - salesperson was quick to respond. Place was very busy but everyone I came into contact was very friendly and seemed to enjoy what they were doing. The finance girl went over some helpful information and took the time to explain the options and license and titling process. My sales person followed up a couple days later to make sure all was good. Then I got a call from the license and title letting me know she was sending me documents. I liked that they kept me involved during the process and I felt I was important to them even tho it wasn’t a big ticket sale. The General manager even introduced himself and thanked me for my business. So far very happy customer- I would recommend this dealership
Very easy and pleasant car buying experience. Service was quick and very efficient. Faris was very helpful and knowledgeable about everything. A very stress free place to buy a car.
Faris was excellent to work with during the process of purchasing a new vehicle. He is the reason I went with a VW and the reason I came back to VW of Des Moines rather than buying elsewhere. Pressure was low, he knows every detail about the vehicles, and he remains transparent. He was attentive to my requests and went above and beyond in making sure I had everything I wanted in my new car. I will definitely buy my next car from Faris. He made a painstaking process fun!
I wish I could give more stars!!! Majid and his Sales Manager, Jeremy were absolutely amazing! They both spent the time learning of our passions and true motives of buying a vehicle as opposed to pressuring us into something that would bring a quick profit. Once we found what we wanted, they were relentless in trying to find it. Of course we were searching for one of the rarest vehicles around (my wife is very particular;)) at last we finally found it, but...the other dealership that was supposed to provide it, sold it to someone else when they weren’t supposed to. While we were frustrated, (to be clear, not the fault of Majid, Jeremy, or Lithia of DSM) they made it their personal missions to find another one. And they did that, and more! There were only 7 of these in total out there and 5 of them were already spoken for. They did what they needed to do to ensure that our new vehicle was secured. Then, Majid personally drove to Wisconsin to ensure it was secured, and brought it back to us in Des Moines. That kind of service is never forgotten and we are forever grateful. We are exceptionally happy with our new vehicle and happy to report that Majid, Jeremy, and Lithia of DSM have customers for life...daughters too! they start driving soon...Thank you Majid and Jeremy!
Thank you Lithia, for finding us the 21 Atlas Crossport for us! Majid was very professional throughout the whole trade in sale process. Due to color selection by us the availability was difficult to find our vehicle, Thanks to Jeremy, Solomon, and Majid, a slight up grade to the order was made for our same agreed price ! They also offered to drive 2 hours north and do the deal in my driveway!very pleased with the crossport , sun roof is awesome! Thank you also to Michayla for her work to seal the deal. Jon T
We came on a Saturday looking for a Used Ford Explorer. Majid was very friendly and professional. Everything went very smoothly from the trade in process to financing and they got us a great rate! Woukd do business with them in the future!
Really enjoyed working with Majid ,was patient and always answered my questions. We came in close to closing time and the staff stayed until our purchase was complete. It was greatly appreciated, that is great customer service.
Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!
My second purchase @ Lithia Volkswagen. Cars dependable w/ no issues. Service, selection & product knowledge great! Staff accommodating Sales, finance & GM top notch experiences! Highly recommend.
Very attentive and easy to work with. I love my new Atlas. Best car buying experience I have ever had. They helped me find exactly what I wanted.
I purchased a used 2018 Equinox though them. They helped me get the lowest interest rate and payments even thought my credit wasn't perfect. I really appreciated them going above and beyond for me. Zachary Klabunde was the sales representative that helped me and he was extremely friendly and helpful. I highly recommend him if you are looking to purchase a vehicle with Lithia.
Best experience by far with buying my first vehicle. Zachary was very patient and understanding which I appreciated it , as well as management. I will be referring my acquaintance and family to this dealership !
Zach was able to find the Atlas we wanted, in the right color, with the right options, and at the right price. Dwayne made the finance portion painless and the dealership made it happen.
Great experience ~ great staff. Worked with us to get the vehicle, price, and financing we wanted. Happy with the vehicle, we will come back again.. Mike and Juanita Murphy
My wife and I went to Des Moines to do some quick clothes shopping. Our car was getting old and had 132,000 miles. My wife had been eyeballing Tiguans for a while and did a lot of window shopping online. Since we were in the area, we decided to make what we thought would be a quick stop at the VW dealership to just check them out quickly. Within a minute of stepping foot in the door we were greeted by Sam D. who asked us what we were interested in, We told him we were there to look and had no intentions to purchase that day. When I've said that to other sales persons they usually lose interest and tell me to find them if I need anything. We told Sam what we were after and he took us and showed us the different options. He took the time to explain what the new features were and how they worked and sent us on a test drive. When we got back he showed us the R Line instead of the base model and helped us find one that we loved. At no time was Sam pressuring to make a sale, nor did he show any hint of leaving us alone solely because we had no intent to purchase a car that day. We ended up finding a car that my wife fell in love with and decided to make a purchase. We worked with Sam and Dwayne in the finance department for a smooth car buying experience. I have never purchased a new car before in my life and this was one of the best experiences I've ever had shopping for and purchasing a car. We will definitely be customers of VW of Des Moines for life after the way we were treated.
Sam was very knowledgeable and helpful throughout the entire process! They were able to get us a good deal and trade-in value for our truck. Would highly recommend Sam and the team to anyone!
Sam was great to work with. Explained new car features and was very knowledgeable. He earned our future business. Our service in the past has been lackluster but Sam earns 5 stars
Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!
The dealer was kind and worked hard to provide me information about the vehicle I was interested in even though I live 5 hours away.
Called looking for a new Jetta. Dane was very helpful and knowledgeable. He got me a great price on the car and delivered it to my home in Omaha. No stress in buying a car, Dane made the process from start to finish so easy. Thanks for being so easy to work with.
Easy and no stress buying. Purchased over the phone and had no problems, Dane made the process so easy and was always available when I had questions regarding the car. Dane went above expectations and delivered the car to Omaha. Very fair upfront dealing.
Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!
So far so good with Lithia, however I am patiently waiting for a fix to the car net. I guess it's a VW issue.
Everyone I spoke to at the dealership was very friendly, and I was able to get both a sale and a trade in done in one visit.
An excellent experience overall. Sales was curious, polite and quick to answer questions. Finance manager was very helpful and worked to locate a favorable interest rate. Parts was knowledgeable and has been attentive to questions. General manager was concerned and attentive to entire situation.
Reasonable price and quick closing!We were in and out and on the road in about an hour. Thanks for all the support from the Finance Mgr!
It was a pleasure working with you Iam very happy with my purchase love the attention I receive great job guys and gals will tell my friend and family
Thanks Lithia for an excellent sales experience! They had the Atlas with just the specs we were looking for, and Justine was excellent to work with even though we were buying the car from out of state! She even drove our Atlas 5 hours to Chicago on a Friday night to get the vehicle to us!
Brian is hands down the BEST person to deal with when buying a new car! I appreciate all of his help, and look forward to working with him again in the future.
Brian and Dwayne helped me with my first big car purchase. They both were personable, fun and easy going. I had a great experience. Thank you!
Brian and Jeremy did a wonderful job of dealing with a few minor issues and ensure I was getting the best deal and into the right car. That ended up being a 2017 Jetta which I love. Given my credit I didn't think the number Jeremy got for me was possible but he did it.
Easiest car purchase ever!! Our first VW and we couldn’t be happier. Zack was amazing to work with. I had emailed him for a month prior and he never lost faith in us, now that’s some patients!! Brian was great to jump in and help walk us through all the bells and whistles. Outstanding dealership all the way around. Everyone was so friendly.
Service with Brian was great. He was very friendly and personable. They worked to get me a good deal within my budget and ensured I was comfortable with the offer they gave me. They made the process easy and Brian ensured my new car was in mint condition with a full tank.
This was my first interaction at this particular dealership and they earned my loyalty in that visit form their expertise with the subject matter, the ease of purchase without hassle or pressure and finally a collective interest from them all to express their gratitude for shopping VW, using their dealership, etc. I had no idea about all the VW perks for service which is a fantastic icing on the cake. I cant say enough about these folks. They made a customer for life. The finances gal was absolutely top notch, friendly and genuine without being over gratuitous.
Great experience. Alex was a good and laid back salesman and helped me get an amazing deal. Wasn’t pushy and was helpful along the way.
Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!
Excellent customer service,Everyone was very friendly !! From test drive to purchase took less than 90-minutes.Great bumper to bumper warranty too !!! Will purchase from them again.
Made it very easy, and friendly staff!! Very knowledgeable! Took us through everything, explained everything, got us the best interest. Made us feel great about our purchase!
I was just randomly on the lot at Lithia looking for my future dream car and drove off with it 3 hours later! AJ made me feel comfortable and confident. The whole team was very complimentary to that and made the whole experience painless.
Amazing car buying experience! Really listened to my needs and made it work for everyone! Great sales staff and management, definitely recommend coming here if your looking for your next vehicle!
The car have no spare key bad rear tires I had drive the car for less than half day Wong let me switch for new
Walked into the dealership alone as a first time car buyer, and Zach was great. We set up a same-day test drive over the phone, and the rest was history. He was personable, honest, and attentive. He answered all of my questions and made me feel comfortable in an an unfamilar postion/environment. Overall, my time spent with Zach was awesome.
Poor communication. Quotes were very misleading. Sales manager said vehicle discount could not be given if I paid cash. Then said if I financed at websites advertised rate of .9% then vehicle discount couldn’t be give there. Can’t make this up.
ILX trim. Acura Certified, Excellent Condition, CARFAX 1-Owner. Heated Seats, Sunroof, Keyless Start, Dual Zone A/C, Lane Keeping Assist, CD Player, Back-Up Camera, Alloy Wheels, Bluetooth, iPod/MP3 Input. AND MORE!
KEY FEATURES INCLUDE
Sunroof, Heated Driver Seat, Back-Up Camera, iPod/MP3 Input, Bluetooth, CD Player, Aluminum Wheels, Keyless Start, Dual Zone A/C, Lane Keeping Assist, Heated Seats. MP3 Player, Keyless Entry, Remote Trunk Release, Steering Wheel Controls, Child Safety Locks. Acura ILX with Platinum White Pearl exterior and Ebony interior features a 4 Cylinder Engine with 201 HP at 6800 RPM*. Serviced here, Non-Smoker vehicle, Originally bought here
EXPERTS REPORT
Edmunds.com explains The front seat cushions are supportive and not overly firm. They should fit a variety of bodies and are good for long-range comfort. Ditto the contoured rear bench..
VISIT US TODAY
Acura of Johnston features a wide selection of new Acura and used Acura cars, trucks and SUVs. We carry all of the latest and most popular Acura models, but Acura of Johnston also has Acura Certified Pre-Owned Vehicles that meet Acura's demanding standards for quality and pass a meticulous certification process. We will explain the features and benefits of each model so you can choose which is perfect for you. If you already have a model in mind feel free to stop by for a test drive!
SHOP WITH CONFIDENCE
Acura Concierge Service - weather info, insurance claim assistance, auto-glass referrals, and more! Additional Acura Care Coverage is available, if desired, Balance of original 7-year/100,000-Mile Powertrain Warranty, First scheduled maintenance is complimentary , 182-Point inspection conducted by factory-trained Acura technicians, Some of our pre-owned vehicles may have unrepaired safety recalls. Check vinrcl.safercar.gov/vin/, 24-Hour Roadside Assistance, with fuel delivery, lockout service
Plus tax, title, license and $180 dealer documentary service fee. See dealer for details.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
Disclaimer:
Plus tax, title, license and $180 dealer documentary service fee. Price plus any dealer installed accessories.
*These estimates reflect new EPA methods beginning with 2008 models. Your actual mileage will vary depending on how you drive and maintain your vehicle. Actual mileage will vary with options, driving conditions, driving habits and vehicle’s condition. Mileage estimates may be derived from previous year model.
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(866) 963-2021
Call Now5200 Merle Hay Road • Johnston, IA 50131
Get DirectionsOpen Today! Sales: 9am-7pm
Open Today! Service: 7am-5pm
Open Today! Parts: 7am-5pm